After its skillful communication the day following an embarrassing trading debacle, Knight Capital Group has gone quiet.  That’s odd, because the firm seems to have stabilized itself, with news reports saying it secured fresh financing and dealers resumed routing trade orders to the firm.  But without more communication from Knight, speculation about its future is […]

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The outlines of Goldman’s new public relations strategy are becoming clearer.  It involves more television appearances by CEO Lloyd Blankfein, investments in trendy green-tech companies and a new twitter account, unveiled at yesterday’s annual shareholder meeting. It is part of an effort to create a “more open and friendly” firm, according to news reports. Lloyd […]

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The public resignation letter by Greg Smith, a Goldman executive, is lighting up the blogosphere.  It’s certainly not the way Jake Siewert imagined spending his first day on the job as head of communications. As a candid, personal confession from a Goldman insider, the letter is very damaging.  It counters the notion that Goldman has […]

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Lucas van Praag, the longtime communications chief at Goldman Sachs, is stepping down.  To those of us in the PR trade, this news yesterday was much more significant than Facebook’s IPO filing and the legion of twentysomething millionaires it will spawn. Van Praag has done a brilliant job of defending Goldman and handling the outsized […]

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