27
Apr
2020
Covid-19 is Making Routine Communications Anything But
Categories: Crisis
In this charged environment, company actions that ordinarily would be routine can draw intense interest.
Big US banks have had a rough couple of weeks. They choked on requests from small businesses seeking loans under federal Covid-relief programs, while smaller banks and fintech upstarts handled things better, and now it’s apparent that favored bank customers were at the head of the line.
Of course, banks aren’t the only ones reeling from the crisis. Nearly every industry is facing unprecedented challenges, from keeping their people and facilities safe to recalibrating supply chains and managing remote workers. Companies are also under greater scrutiny, especially for their treatment of workers. Amazo...
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