Sometimes the best communication strategy is to say you’ve won and move on. That’s just what the Obama administration did, announcing on Sunday that the federal healthcare website was working well for “the vast majority” of users. The strategy worked brilliantly. Here’s why.
Readers of the Sunday New York Times found a scowling, unshaven Larry Summers on the front page, accompanying an article that questioned his fitness to lead the Fed given his close ties to Wall Street. The article was a first-rate takedown – a savaging that was thin on facts and lacking any kind of balance. […]
The votes are in, and we are pleased to announce our picks for best risk communications in 2012. The year had plenty of risk to go around – a presidential election, an uncertain global economy and a fragile European union. Our Risk List recognizes the people who best demonstrated how risk-taking and excellent communication were […]
A few months before the election, a senior Republican warned the GOP could lose the presidential race by a wide margin unless it moderated its stand on issues like climate change and immigration to appeal to independent voters. In the aftermath of Mitt Romney’s defeat, it looks like a prescient call. Except the official wasn’t […]