Ten years after the terror attack that killed two-thirds of its New York staff and nearly destroyed the firm, Cantor Fitzgerald is thriving, the New York Times reported in a Sunday feature. The firm’s success is due in large measure to CEO Howard Lutnick and a handful of executives who survived the day. Their determination, […]
Bank of America’s shot at Henry Blodget is a measure of how influential the blogosphere has now become in the financial markets. It’s also a reminder of the pitfalls of taking on critics publicly in any forum. For every company that has seen its stock price plummet, the scene within BofA is a familiar one: […]
I recently spoke to graduate students at Baruch College in New York City. The topic was employee communications in M&A deals, and I introduced what I call “Richard’s Rules” for these situations. Here’s a sample. 1. News will leak, and usually at the worst time. Anyone who has handled communications for an M&A deal knows […]
Not long ago, I read Life, by Keith Richards. Sure, he’s known around the world as the lead guitarist for the Rolling Stones, but I’d add him to the pantheon of business-management gurus. Surprised? Don’t be. Richards’s life is filled with examples of the kind of behavior that people and organizations should do to be […]